Our Services
Accident Claim & Reporting
Jocelyn Ng2023-06-09Great place for reliable car service! Attentive and Knowledgeable service advisor, fast and good work completed with experienced mechanic while I relax in comfortable waiting lounge with complimentary coffee. Thank you Miss Karen! I strongly recommend this service center.
Thawfeek Din2023-06-04Very pleasant experience with them during a claim works. Thank you Abby and team at Sin Mingππ½
Nani Laydee2023-06-03Was served by Ms Karen, very friendly, know her job very well. Explained in detailed every fault of my car and advised what is urgent to be done. highly recommended!
Mohd Salim2023-05-25Kammie and Karen Good customer service. Always try hard to gain customer's satisfaction and trust.
Elliot Peh2023-05-24Kammie and Karen Prompt service and it was done well. Recommend!
muk kin son2023-05-24Abwin service will show us the photo of the wear and tear or the defected part of the vehicle and after changing the parts , so I know what I am paying for . Thank you Karen and kammie for their customers service!
zac c2023-05-23Great service from Karen and Kammie!
Basheer Muhd2023-05-23Excellent Customer Service by Karen and fast, great quality servicing!
Jaden Choo2023-05-18Excellent service by both Karen & Kammie.
Sam Wai Kit2023-05-18Many Thanks to Karen and Kammie for the great service, especially for Karenβs knowledge on cars and also patiently explaining to me on my carβs issue. Purchased a servicing package from Karen as itβs definitely worth the bucks, no hard sellingπ
Avinash Verma2023-04-20Was attended by sherell as I need to make an accident report, she provide good service. Looking at my urgent requirement, she assisted me on priority. Excellent !!Avinash Verma2023-04-20Was attended by sherell as I need to make an accident report, she provide good service. Looking at my urgent requirement, she assisted me on priority. Excellent !!
kb woon2023-04-18Great service and fast and efficient. Thank u Kammie and Karen !kb woon2023-04-18Great service and fast and efficient. Thank u Kammie and Karen !
Terry Ho2023-04-17Had a great experience with abwin service! Sherell has helped me out with all the claims issue and also ensure my vehicle is repaired well . Thumbs up for the service, they have other services here too!Terry Ho2023-04-17Had a great experience with abwin service! Sherell has helped me out with all the claims issue and also ensure my vehicle is repaired well . Thumbs up for the service, they have other services here too!
Edwin Anuruddha Chow2023-04-14Very prompt follow ups and the ladies at the customer service are always friendly and easy to talk to. Service is quick and jobs are very well done.Edwin Anuruddha Chow2023-04-14Very prompt follow ups and the ladies at the customer service are always friendly and easy to talk to. Service is quick and jobs are very well done.
εζ³’2023-04-13Thank u Kammie and Karen for professional service and explanation. thy will show me the photos.what are the items changed before and after as supporting evidence, i feel trust and assureεζ³’2023-04-13Thank u Kammie and Karen for professional service and explanation. thy will show me the photos.what are the items changed before and after as supporting evidence, i feel trust and assure
James Wan2023-04-10Fast and efficient service, thank u Kammie and, Karen and Derrick!James Wan2023-04-10Fast and efficient service, thank u Kammie and, Karen and Derrick!
fuad asbullah2023-04-04Kammie & Karen gave me detailed breakdown of the billing and constantly update me on what to be changed and await for my confirmation before proceed. Overall satisfactory service. Will continue to do my car servicing here at Abwin M9. Thank you once again. Updated : Their customer service keep on improving every time i visit their office. Iβm a regular customer. Extremely happy with their service. From their mechanics to their office admin personnel. All outstanding service. Thank you!fuad asbullah2023-04-04Kammie & Karen gave me detailed breakdown of the billing and constantly update me on what to be changed and await for my confirmation before proceed. Overall satisfactory service. Will continue to do my car servicing here at Abwin M9. Thank you once again. Updated : Their customer service keep on improving every time i visit their office. Iβm a regular customer. Extremely happy with their service. From their mechanics to their office admin personnel. All outstanding service. Thank you!
Raja V2023-04-01Karen is a very positive manager to entertain customer and she did a very good job for my car servicing ,environment is clean and good ,I also like the location of this place ,nice coffee and nice music to relax in the waiting area will definitely come back!Raja V2023-04-01Karen is a very positive manager to entertain customer and she did a very good job for my car servicing ,environment is clean and good ,I also like the location of this place ,nice coffee and nice music to relax in the waiting area will definitely come back!
Jayson Wang2023-03-31Very efficient and they provide cosy waiting area and coffee . Thank u Karen and Kammie for their service πJayson Wang2023-03-31Very efficient and they provide cosy waiting area and coffee . Thank u Karen and Kammie for their service π
Sumit S2023-03-18Saw the reviews and went over for my Qashqai servicing (first time), excellent customer service, team werent pushy at all and took their time to let me know what all my car requires in overall servicing. Kudos to Tricia & Karen for helping out on the requirements, highly recommended.
Desmond Tong2023-03-11Thanks to M9Abwin's staff. Karen and tricia and the car mechanics. My car are well services, all services done are required and no oversell. Have been with them since I bought the car from Abwin. Highly commented.
Ivan Lim2023-02-24I have a number of vehicles being serviced here. I have tried and tested many service centres to service both my continental vehicle and also my Japanese makeβ¦ I would confidently say that Karen is very knowledgeable of what both my cars need eventhough they are of different platform. Mechanics are well versed but I feel whatβs important is also the relay of information to car owners on what is faulty. Without asking , Karen have also taken the initiative to show me my spark plugs condition prior to asking me to change so that there are legitimate reasons to do so. Their pro-active behaviour shows me their sincerity in customer service. Thus far I would say that their price is very fair. It may not be like bring your own parts cheap (BYOB) but itβs only slightly higher. But when we replace with them. Their after sales is impeccable π I have been served by both Karen and Tricia. If you do head over , you should look for them. Cheers π»
Brandon W2023-02-15AbwinM9 is one of the panel workshops for my car insurer and I had my car towed over for accident reporting and repair. Hazel handled my claim and it was reassuring from the start as she provided details on each step of the repair process (assessment, insurer acceptance, repair etc). Once repair has commenced, there was timely update by Hazel and her service extended even after the car collection as one cosmetic part has to be indented from Germany and fixed later. Thanks once again to Hazel and the workshop for the getting the repair done before Christmas and being reassuring as it was a difficult time after accident had occurred. π
David Teo2022-12-22A beautiful and friendly customer service advisor attended to me. Originally booked for different time slot. Due to my change request, she was very helpful to coordinate and reschedule my service appointment. Change request was professionally handled with a sincere attitude that I can feel through phone. Meet in person confirmed a great personality Tricia Wee has and passion for her work. David Teo , a satisfied customer indeed. Great friendly professional service rendered.
Luqman Anuar2022-12-16Brake fluid bleeding & aircon maintenance. Overall satisfied with good service by knowledgeable staff such as Tricia & Karen. And I'm attended to promptly upon appointment. Signed up with their package which is fairly priced and looks promising. Hope that future work done by them will maintain or further improve their good quality!
Ally 002022-11-17Consistent reliable, prompt high quality workmanship delivered by technical team with reasonable pricing. Dependable and honest, they do not do unnecessary work simply to inflate the bill. Excellent customer service from professional and helpful service team especially Karen, who is knowledgeable and gave frank assessment, detailed explanation on work needed with timeframe and even provided progress updates with photos and videos. Highly recommend.
Amos Bok2022-11-12Friendly and patient staffs! Quality repair and honest works. Special shout out to Hazel for keeping me informed about the periodic updates! And to Karen for patiently explaining to me the different servicing packages, have just signed one package with them. Will definitely approach them for their services again! ππ»
steven kuo2021-05-11Nice place very friendly staff , especially ms karen
patrick sim2021-05-11Good place with friendly people π the SA here advice well
Fatboy Kumar2021-05-11Karen never fail to maintain and give her full assistance thanks very good service
Puay Koon Lim2021-05-11Like their workshop always give look for Hong and Karen my 2 cars are all taken care by them
Richard Mock2021-05-10First time introduced to AbwinM9 for my claim case. Ms Abby attended to my case professionally and help to speed up the duration. Thank you very much Abby of AbwinM9.
HHP2021-04-30Have been with Abwin service centre for 5 years since I bought my car from them. So far no major breakdown. Servicing price is reasonable but component price may not be the cheapest. Attended by Karen who is a persuasive salesperson. Definitely a valuable asset to Abwin. Chief technician is a friendly chap who is always ready to answer query. Professional and trustworthy. Give sound advice. Package price which includes polishing is value for money.
νμΌμ2021-04-28Good sevice
Kiki Matthias Cheng2021-04-24I was being served by Executive Hazel Chng. She was attentive and informative, providing updates through the 8 days of accident repair. I was impressed with the quality of work. Highly recommended.
chow kok seng2021-04-23I like the service here never fail me when it come to servicing I highly recommend them reasonably priced well done I always look for Karen here
Tony Yeung2021-03-05good serice thanks to karen hong and derrick for always delivering good service and advice me professionally i like tbeir waiting are and all of them are very helpful too thanks to abwinm9 team for servicing n maintaing my car
Diana Abdullah2021-03-05Sent my car for accident repair. Abby, attended to my queries promptly and updated me regularly on the progress of my car. I told her that if possible to complete repair by 5th March as I do not wish to extend mg car rental and she did!! She even waited for me at mh car infront of their workshop during the appointmrnt time!!! Karen assisted me when I asked if they could install my in-car canera. She offered to instl out of good will and also xplain on the car servicing pacakge. Interestingly, she explained to me on Lemon'#s law as well as I was concerned on the warranty of my car will be void should I srrviced with Abwin! She explained in detail and even gave me a free gift upon signing up! The best part is the pacakge comes with 2 x polishing!!! Thats the catch!!! Great service Karen n Abby!!!! Not forgetting Hazel who asissged with my claims. I didnt have to worry so much on thid.
Lee Jason2021-03-03My first time here package is value for money ,help save in the long run my service advisor karen koh and the cbief mechani hong assist me alot during my svc and repair visit highly recommend them pls look for them for great offer
ching hock lim2021-03-02Have been servicing my car with them for years and their workmanship are top notch. Always provide frank and practical advise on repairs. Service is excellent.
MJ Chua2021-02-25Professional service by Abby to follow-up the servicing and handling of my repair. Peace of mind and quality finishes to my car. Thank you. π
Dean baus2021-02-24Miss Karen Koh is Very accommodative friendly and knowledgable of the product.
kim choon2021-02-20Great experience and good servicing. Package is a great deal
william Ong2021-02-20Karen good service and friendly. Comfortable waiting area. ,bought a package with them they have everything worth the buy I recommend them
W Anderson2021-02-16Polite custmer service n good service especially Ms Karen good quality, polishing despite its free I LIKE their service highly recommended!
Adam Chew2021-02-16Very attractive package ,no hard selling,comfortable waiting area very friendly n helpful staff with strong technical knowledge ,highly recommended try them!:)
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